Privacy Policy

Last updated: February 10, 2026

1. Introduction

Universal Metals Pakistan Limited ("UMPL", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

Personal Information

When you contact us through our website, request a quote, or correspond with us, we may collect:

Name and job title
Company name
Email address
Phone number
Mailing address
Product enquiry details

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages viewed.

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide customer support
Process and fulfil product quotation requests
Send relevant product information and updates
Improve our website and services
Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Universal Metals Pakistan Limited
47 B1 Gulberg 3, Lahore
Email: info@universalmetals.com.pk
Phone: +92 343 086 7251

Last updated: February 10, 2026

1. Acceptance of Terms

By accessing and using the Universal Metals Pakistan Limited ("UMPL") website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Use of Website

This website is provided for informational purposes about UMPL's products and services. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.

3. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product specifications, and software, is the property of UMPL and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

4. Product Information

We make every effort to ensure that product information, specifications, and descriptions on our website are accurate. However, we do not warrant that product descriptions or other content is accurate, complete, or current. Product specifications are subject to change without notice.

5. Quotations and Orders

Any quotations provided through this website or via email are subject to our standard terms and conditions of sale. A quotation does not constitute a binding offer until formally accepted in writing by UMPL.

6. Limitation of Liability

To the fullest extent permitted by law, UMPL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or any products or services obtained through it.

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these sites and accept no responsibility for them.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website constitutes acceptance of the modified terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Universal Metals Pakistan Limited
47 B1 Gulberg 3, Lahore
Email: info@universalmetals.com.pk
Phone: +92 343 086 7251

Last updated: February 10, 2026

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help the website remember your preferences and understand how you interact with the site.

2. How We Use Cookies

Universal Metals Pakistan Limited ("UMPL") uses cookies to improve your experience on our website. We use the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas. The website cannot function properly without these cookies.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the structure and content of our website.

Functional Cookies

These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, more personalised features.

3. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

View what cookies are stored and delete them individually
Block third-party cookies
Block cookies from specific sites
Block all cookies
Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact your experience on our website, and some features may not function as intended.

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control the use of these cookies and you should check the relevant third party's website for more information.

5. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

6. Contact Us

If you have any questions about our use of cookies, please contact us at:

Universal Metals Pakistan Limited
47 B1 Gulberg 3, Lahore
Email: info@universalmetals.com.pk
Phone: +92 343 086 7251

Privacy Policy

1. Introduction

2. Information We Collect

Personal Information

Automatically Collected Information

3. How We Use Your Information

4. Information Sharing

5. Data Security

6. Data Retention

7. Your Rights

8. Contact Us

Privacy Policy

1. Introduction

2. Information We Collect

Personal Information

Automatically Collected Information

3. How We Use Your Information

4. Information Sharing

5. Data Security

6. Data Retention

7. Your Rights

8. Contact Us

Terms of Service

1. Acceptance of Terms

2. Use of Website

3. Intellectual Property

4. Product Information

5. Quotations and Orders

6. Limitation of Liability

7. Third-Party Links

8. Governing Law

9. Changes to Terms

10. Contact Us

Cookie Settings

1. What Are Cookies

2. How We Use Cookies

Essential Cookies

Analytics Cookies

Functional Cookies

3. Managing Cookies

4. Third-Party Cookies

5. Changes to This Policy

6. Contact Us